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04/30/2016

Starbucks Launches Emoji Keyboard

 

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If you’ve ever dreamed sending emoji of a unicorn drinking coffee to a friend or family member, that dream is now reality. Starbucks recently launched a keyboard app that’s all about entertainment as opposed to the coffee company’s main objective: selling food and beverages. The app allows you to send pictures of coffee, Frappuccinos, teas, and purple unicorns drinking caffeinated beverages to friends and family. 

 

Snaps Media Partnership

This keyboard app was not released under Starbucks on Apple or Google Play, rather it was created with the help of Snaps Media, a company that works with a variety of brands interested in launching keyboard apps and emojis. Brands working with Snaps Media don’t have the time or desire to craft related apps, which is why the company boasts a client list that includes Nickelodeon, VH1, TCM, MTV, BET, sports teams, and television shows such as Broad City, Deadpool, Portlandia, and Workaholics. Snaps Media also works with brands such as Dove, Sour Patch Kids, Coco-Cola, Pepsi, and Victoria’s Secret. 

 

App Developer Inspiration

Starbucks is undoubtedly a very popular brand, and one that has inspired more than a few app developers to use the famous name to promote their own App Store options. For example, searching for ‘Starbucks’ results in the pop-up of numerous “secret menu” apps, as well as coupon finders and “nearest store” locators. An emoji keyboard is subsequently not exactly a shocking new possibility related to the coffee juggernaut. 

 

First Time

The app is the first time Starbucks has introduced an emoji keyboard dedicated to mobile users. 

“Starbucks’ first emoji app features favorite Frappuccino blended beverages, iced tea, coffee, and even a purple unicorn sipface,” the company announced on its newsroom page, and promised new content is coming soon. 

 

Keyboard Quality

So what about the keyboard’s quality? According to initial reviews, it’s not great. Complaints about icon quality and the fact that emojis must be copied and pasted into messages are putting consumers off, however these problems are generally synonymous with emoji keyboards. This includes Kimoji, the most popular emoji app of the moment. 

 

Where It Works

The Starbucks emoji keyboard is the same as other popular third-party apps in that it’s available through SMS/iMessage, messaging apps such as WhatsApp and Messenger, and in email among other options. The release comes on the heels of Starbucks’ revitalized Rewards program and their “more personalized” mobile app. The new version of the company’s flagship app includes the new Rewards program as well as entertainment program options and mobile ordering improvements. 

The emoji keyboard app is free to download on both Google Play and the iTunes App Store. Starbucks has already led the way in terms of mobile app payments, so whether their keyboard app will become the most popular option of its kind should be interesting. Whatever the results, Starbucks’ foray into the mobile world demonstrates the company’s ambition in terms of mobile loyalty and related commerce. 

Besides, who doesn’t want to send an emoji of a purple unicorn drinking a cup ‘o joe? 

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