7 Mobile Trends to Look Out for in 2016
The current decade is shaping up to go down in history as an era dominated by mobile technology. In terms of web access, mobile usage overtook desktop last year, and mobile marketing is no longer an optional extra - it’s front and center of any successful marketing strategy. These are exciting times for developers, small businesses and consumers. Mobile technology has leveled the playing field for all of them.
So what next for mobile? We’ve identified seven trends expected to define mobile in 2016, and beyond…
1) SMB App Marketing
Thus far, small businesses have confined their mobile marketing efforts to text messaging and mobile-friendly website design. Developing an app has been viewed as a costly luxury, the preserve of big brands with deep pockets. That’s beginning to change, as a proliferation of software developers drive costs down, putting branded apps within reach of even the smallest startup. Apps will become the weapon of choice for marketers seeking to build loyalty, promote products and services and manage billing and payments. Functionality is improving all the time, with indoor maps and geo-location technology bringing ever-greater value to the customer.
2) Mobile Payments
Considering the overwhelming convenience provided by mobile wallets, they’ve been relatively slow to take off in the way that some predicted. To be sure, people aren’t going to cease spending hard cash in brick and mortar stores any time soon. But the gap between physical and digital commerce will be shortened during 2016, as mobile wallet facilities become standard native features on new smartphones, and more retailers accept payments from providers like Android Pay and Apple Pay.
3) Voice-activated Search
Much like mobile payments, you might have expected voice search to have progressed further by now. But Siri, Google Voice et al are only just getting to the point where you don’t have to repeat your request three times before typing it in anyway. The virtual personal assistant is no longer a joke. Furthermore, more people are talking to a wider variety of devices from a greater range of locations than ever before, as smart watches and various home devices ally with better coverage to make connectivity an anytime/anywhere prospect. All that needs to happen now is for marketers to optimize content for speech-based (rather than keyword) queries. It’ll be a long road, but 2016 will see major advances being made.
4) Geo-targeting
Tracking customers locations is on the rise. More people are allowing companies to know where they are and when - information they gladly offer in return for a good deal. According to one study, beacon technology will be adopted by 85% of top retailers by the end of next year, and have a direct influence on retail sales worth more than $4 billion. Like some of the other innovations we’ve looked at, geo-location has been around for a few years, but is only just beginning to gain widespread trust among consumers.
5) Mobile Facebook
Until recently, there was huge skepticism surrounding Facebook as a mobile force. By this time last year, 78% of their $4.3 billion ad revenues was coming from mobile, and almost half of users had never interacted with Facebook on a desktop. Compare that to the same period in 2014, when just over a third of users were mobile-only and you start to see how safe a prediction it is to forecast a very bright near-future for Facebook and mobile.
6) Mobile to Overtake Print
For all the buzz in Marketingland about digital media, print adpsend is actually still higher than mobile - but not for much longer. In terminal decline since 2008, newspaper adspend will continue its downward spiral in 2016 and be overtaken by mobile. Mobile advertising is expected to have contributed 83% of all new ad dollars between 2014 and 2017.
7) ‘Customer Journey’ Marketing
Improved integration between all the technologies discussed here will see marketers getting serious about creating targeted, hyper-relevant campaigns capable of communicating with customers across the digital and physical realms.